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Only when you discover that you have no hot water, or that the hot water is insufficient, do you pay attention to your water heater. Many homeowners neglect to get these issues checked on time, and that can be folly. Deferring any plumbing issues, including hot water system repairs, can also result in more complications and expensive repairs down the track.

The best way to make sure that the problem doesn’t get out of control is to contact licensed gas fitters to come and inspect the system. While it’s best to leave this job to experienced professionals, there are some necessary troubleshooting steps you can follow to address your water heater problems. Here we take a look at what they are and how you can tackle them.

Common Water Heater Problems

  • Thermostat Setting- This is quite a common problem that seems like a major one but is easy to fix. If you find that the water in your home isn’t sufficiently hot, check the temperature setting on the thermostat. If it is too low, increase the setting so that you have sufficient hot water.
  • Leaking Tank-This problem may mean you’d have to replace the entire tank. However, if the leakage stems from a valve/pipe connected to the system, the repair will be more straightforward.
  • Sedimentation – This issue is generally accompanied by knocking or pinging sounds. The sedimentation build-up that forms at the hot water system’s tank base absorbs large amounts of heat from the water. This stresses its heating element, reducing its effectiveness & shortening its lifespan.
  • Faulty Heating System- In case you’ve have neglected standard maintenance, or if your water heater is more than 10 years old, the thermal switch, heating element, or thermostat may fail, and only cold water will come out of showers & taps in your home.

Diagnosing and fixing all these problems isn’t everyone’s cup of tea. While you can do some basic troubleshooting and visual inspection, all repairs are best left to professional plumbers.

Water Heater Maintenance

Keeping your hot water system in good condition is about making sure that it’s maintained well. Here are some tips to follow:

Before starting, make sure you turn off the system’s power. In case of a gas water heater, turn off its gas supply before going through these steps:

  • First do a mini flush of the system as it will remove the sedimentation from the tank.
  • Test the unit’s temperature & pressure (T&P) valve. Make sure there aren’t any signs of leaks and that it’s working correctly.
  • Check the tank for signs of rusting and call in the experts if you notice any leaks.

On-time repairs and maintenance help maintain the overall condition of the system and increase its lifespan as well. For any more information call Hero Plumbing at this number- 1300 437 688. We are available 24/7 and offer affordable plumbing services. You can also book online by clicking here, or request a free quote through this form and we will revert shortly.


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Our Customers

Christopher Chow Parramatta

I called Hero Plumbing to unblock a shower drain and was unable to get a quote over the phone, but Sam the owner was here same day. After his first try, he made quick work of the blockage. I opted to also get the acid cleaner stuff poured down. Sam had run out, but made a trip to go pick some up to finish the job. If you opt for this treatment make sure you can easily air the bathroom as it’s extremely strong and produces a lot of fumes. Great Service and Honest Pricing.

Sarah Lincon Randwick

Hero Plumbing has been excellent since there first phone call.

I spoke to a gentlemen names Sam which he organised a technician to come and replace our hot water heater.

The technician was excellent called me 30mins before arrival explained the whole job to me and gave me an upfront price.

Excellent work Hero team.

We are a Hero member now and always look forward to working with them.

May Bernadine Hornsby

Hero Plumbing came promptly to fix a blocked pipe and did a great job. All debris was cleared and they even moved the bin to the kerb. The problem was fixed efficiently and thoroughly with a personal guarantee.

They have a very pleasant manner and will definitely be called again. Would happily recommend them to family and friends. Did a thorough job.

Dino Martin Rouse Hill

Outstanding customer service. Sam was friendly,helpful and Fred the plumber was a champion. He was here twice once to service the heater and a smelly drain. Excellent customer service and fixed both issues. Highly recommend Hero plumbing. 5 star company.

Beth Riley Liverpool

Outstanding service! Excellent communication.
Turned up on time and can’t fault the price.
Highly recommend these guys.
Thank you 😁

Gokhan Sarimsaklio Kingsgrove

I got so many quotes from so many plumbers and the best price that I received was from hero plumbing. There work was so neat and clean well spoken and mannered I was very impressed and I highly recommend this plumbing company
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